Receive Report
Report notification has been sent, but the email has not received the report
There might be a delay in email delivery. Please check if it is in the spam email. If you have not received it, please check the report from the App first. If you cannot view the report, please email us at support@aniware.ltd or contact our sales representative, we will confirm the report status for you as soon as we can.
No report after 30 minutes
There might be a delay in email delivery, please check for any report status up in the App first; if you have not received any update of the report, please email us at support@aniware.ltd or contact our sales representative, we will confirm the report status for you as soon as we can.
Is credit counted for retesting?
No, we understand that sometimes re-testing is recommended in the report because of poor signal quality or abnormal results. Don’t worry, no credit will be deducted for re-testing within the same day.